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Streamlining Power Consumption Testing: How TenXer Lab’s LiveBench Empowered Germany’s Largest Semiconductor Manufacturer

Reduction in Average Evaluation Time

70%

Decrease in Support Requests

80%

Increase in Customer Satisfaction Score

95%

Overview

The world of semiconductors is driven by innovation, with manufacturers constantly pushing the boundaries of performance and efficiency. However, ensuring that cutting-edge chips meet customer expectations in terms of power consumption can be a complex challenge. This customer story explores how TenXer Labs’ LiveBench platform empowered Germany’s largest semiconductor manufacturer to address this challenge, leading to significant cost savings, improved customer satisfaction, and a more streamlined evaluation process.

Opportunity | Bridging the Gap Between Data and Application - Traditional Methods Fell Short

Germany’s leading semiconductor manufacturer faced a unique obstacle. Their customers, across various industries, required accurate power consumption projections for their specific applications. While the manufacturer provided datasheets with power consumption estimates, these figures often didn’t translate perfectly to real-world scenarios. This resulted in two key challenges:

  • Time-Consuming Evaluation Process: Traditionally, customers relied on back-and-forth communication with the manufacturer to recreate their unique application scenarios for power consumption testing. This iterative process was time-consuming and expensive for both parties, often stretching the evaluation phase for weeks.
  • Data Mismatch Frustration: Inconsistencies between datasheet estimates and real-world results led to customer frustration. This lack of precise data hindered design decisions and caused delays in product development cycles.

The Problem | Traditional Methods Fell Short

The traditional approach to power consumption testing involved several drawbacks:

  • Physical Setups: Setting up hardware configurations for each customer application was a laborious process. Customers had to invest time and resources in acquiring the necessary equipment and configuring it correctly.
  • Limited Configurability: Traditional methods often lacked the flexibility to precisely replicate the nuances of customer applications, leading to inaccurate power consumption data.
  • Firmware Management: The constant evolution of firmware versions added another layer of complexity. Ensuring customers had access to the latest firmware for accurate testing further burdened the process.

Solution | LiveBench - A Cloud-Based Remote Lab with Real Hardware and Software Integration

TenXer Labs’ LiveBench platform emerged as a revolutionary solution. LiveBench is a cloud-based platform designed specifically for streamlined testing and evaluation of complex ICs like semiconductors. By implementing LiveBench, the manufacturer empowered its customers to directly test and measure power consumption for their unique application scenarios, eliminating the need for extensive back-and-forth communication.

LiveBench offered several key features that addressed the client’s specific challenges:

  • Remote Access and Real-Time Testing: LiveBench eliminated the need for physical hardware setups. Customers could access a virtual lab environment anytime, anywhere, allowing them to recreate their application scenarios and conduct real-time power consumption testing.
  • Configurable Testing Environment: LiveBench provided a highly configurable virtual environment. Customers could tailor various parameters within the virtual lab to accurately replicate the specific conditions of their applications, ensuring the accuracy and relevance of test results.
  • Automatic Firmware Management: LiveBench automatically ensured customers were always working with the latest firmware versions, eliminating compatibility issues and simplifying the testing process.
  • Intuitive User Interface: LiveBench boasts a user-friendly interface, allowing customers with varying levels of technical expertise to navigate the platform comfortably and conduct power consumption testing independently.
  • Real-Time Power Measurement: Customers could directly measure power consumption under different operating conditions within their simulated application scenarios. This real-time data provided valuable insights for optimizing their designs and achieving optimal performance.

Outcome | A Win-Win for Manufacturer and its Customers

The implementation of LiveBench delivered significant benefits for both the German semiconductor manufacturer and their customers.

Benefits for the Manufacturer:

  • Reduced Support Costs: By empowering customers with self-service capabilities through LiveBench, the manufacturer significantly reduced the time and resources required to support customer testing inquiries.
  • Faster Design Adoption: With streamlined testing and reliable power consumption data, customers were able to make informed design decisions faster, leading to quicker adoption of the manufacturer’s semiconductors.
  • Improved Customer Satisfaction: LiveBench addressed customer frustrations by providing a user-friendly platform, eliminating the need for lengthy back-and-forth communication, and offering immediate access to accurate power consumption data. This fostered stronger relationships and repeat business.

Benefits for Customers:

  • Reduced Evaluation Time: LiveBench significantly reduced the evaluation process by weeks. Customers could remotely access the testing environment and conduct power consumption measurements for their specific applications, eliminating the need for physical hardware setups and iterative communication with the manufacturer.
  • Cost Savings: LiveBench eliminated the need for customers to invest in their own hardware or spend time configuring complex setups. Additionally, access to the latest firmware versions through the platform reduced compatibility issues and potential rework.
  • Increased Design Confidence: Real-time power consumption data obtained through LiveBench provided valuable insights for customers to optimize their designs for their unique applications. This data-driven approach instilled confidence in their design choices and accelerated product development.

A Future of Collaboration: Fostering Innovation and Efficiency

The success story of Germany’s leading semiconductor manufacturer and TenXer LiveBench highlights the transformative power of cloud-based testing platforms for complex ICs. By empowering both the manufacturer and its customers, LiveBench has demonstrably:

  • Reduced evaluation time for customers by weeks.
  • Reduced support costs for the manufacturer.
  • Enhanced customer satisfaction through faster testing, accurate data, and a user-friendly platform.
  • Accelerated design adoption for the manufacturer’s semiconductors.
  • Improved design confidence for customers through real-time power consumption insights.

LiveBench goes beyond just being a testing platform; it serves as a catalyst for collaboration and innovation within the semiconductor ecosystem. As this customer story demonstrates, a streamlined testing process allows for:

  • Faster product development cycles for both manufacturers and their customers.
  • More informed design decisions based on real-world data.
  • Reduced risk of design flaws due to inaccurate power consumption estimates.
  • A competitive edge for all stakeholders in the ever-evolving world of semiconductors.

Looking Ahead: Continuous Improvement and Mutual Success

The collaborative spirit fostered by LiveBench empowers continuous improvement. The platform’s built-in analytics provide valuable insights into customer testing behavior and usage patterns. Both TenXer Labs and the manufacturer can leverage this data to further refine the LiveBench experience, ensuring it remains efficient and user-friendly for all stakeholders. Additionally, TenXer Labs is committed to staying ahead of the curve by continuously developing and integrating new features within LiveBench. These advancements will address the evolving needs of the semiconductor industry and its customers, ensuring LiveBench remains a valuable tool for streamlined power consumption testing and design optimization.

This customer story serves as a testament to the transformative power of TenXer LiveBench. By providing a cloud-based platform for streamlined power consumption testing, LiveBench empowered Germany’s largest semiconductor manufacturer to address customer challenges and accelerate the adoption of their innovative technology. The win-win scenario created by LiveBench benefits both the manufacturer and their customers, ultimately fostering a more efficient and collaborative ecosystem that drives innovation within the semiconductor industry.

Are You Ready to Transform Semiconductor Testing Process for Your Customers?

If you are a semiconductor manufacturer seeking to empower your customers and accelerate the adoption of your products, or a customer looking for a faster and more efficient way to evaluate power consumption for your unique applications, LiveBench is the solution you’ve been waiting for. Explore what LiveBench can do for your company contacting the team to schedule a demo. Let’s work together to revolutionize the way you approach semiconductor testing, fostering a collaborative ecosystem that drives innovation and success in the dynamic world of electronics.

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